Canadian Operations Consultancy

Built by operators.
For operators.

ScaleOps is a Canadian boutique consultancy that helps Shopify brands and SMEs fix their operations — from CRM and 3PL integration to SOPs and AI automation.

Who We Are

A lean team with deep ops experience

ScaleOps was built by operations professionals who have personally scaled e-commerce brands from early-stage chaos to structured, profitable growth — using the exact same tools and systems we recommend to our clients.

We’ve managed Shopify operations, built Zoho One implementations, connected 3PL warehouses via Extensiv, and written hundreds of SOPs — not in theory, but in the real, high-stakes environment of a fast-growing Canadian e-commerce company.

Our consultants hold professional engineering (P.Eng.) and project management (PMP) designations, bringing a rigorous, systems-thinking approach to every engagement.

4+
E-commerce brands scaled on Shopify + Zoho + Extensiv
20%
Average productivity gain delivered through AI automation
100+
SOPs written across fulfillment, CS, HR, and supply chain
Deloitte Fast 50
Operations experience at a recognized high-growth Canadian company

Our Approach

We think in systems, not one-off fixes

🔍

Diagnose First

We map your entire ops stack before recommending anything. No cookie-cutter solutions.

🏗️

Build for Scale

Every system we build is designed to grow with you — not break at your next revenue milestone.

📋

Document Everything

We leave you with SOPs and documentation so your team can run the system without us.

Let’s talk about your operations

Book a free 30-minute audit and we’ll tell you exactly what’s broken and how to fix it.

Book a Free Audit →
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