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Canadian E-Commerce Operations Consulting

Scalable operations for growing Canadian brands.

We implement Shopify, Zoho CRM, 3PL integrations, and SOPs for Canadian product brands scaling from $1M to $20M. Done-for-you — handed off fully documented.

What We Implement
01 Fractional COO
02 Zoho CRM & Zoho One
03 Supply Chain Optimization
04 3PL Integration
05 SOP Development
06 AI Automation

What We Do

Built specifically for Canadian product brands. We implement systems end-to-end and hand off working, documented processes your team can run without us.

01

Fractional COO

COO-level ops leadership without the full-time cost. We own strategy, vendor relationships, team oversight, and reporting.

02

Zoho CRM & Zoho One

Your Zoho investment, finally working. Configured for how your team actually sells — with automation and adoption that sticks.

03

Supply Chain Optimization

Procurement audit, demand forecasting, vendor negotiation, and COGS reduction for Canadian product brands at the $1M–$20M stage.

04

3PL Integration

Shopify to 3PL connected end-to-end. SKU mapping, UAT, go-live support, and a daily reconciliation SOP your team runs independently.

05

SOP Development

Processes designed, optimized, and documented — not just written down. New hires ramp in days. Knowledge stays when people leave.

06

AI Automation

Practical AI tools layered into your existing Shopify, Zoho, and ops stack — cutting manual work for Canadian product brand teams without replacing people.


Most Brands Outgrow Their Setup Between $1M and $5M

The tools and workarounds that got you here are now the bottleneck. Here is what we hear every week from Canadian product brands.

01

Inventory chaos

Shopify stock doesn't match the 3PL. Orders go out late, oversells happen, and the team reconciles spreadsheets instead of growing the business.

02

CRM nobody uses

You paid for Zoho but the team works from email threads. Deals fall through the cracks. No single source of truth for the pipeline.

03

No documented processes

Everything lives in one person's head. Every new hire takes months to ramp. Every vacation is a small crisis.


From Kickoff to Handoff in Three Steps

01

Discovery Call

Free 30-minute call. We review your current stack, bottlenecks, and goals. You leave with a clear picture of what needs to change — no pitch, no obligation.

02

Implementation

We do the work: configuration, integration, testing, documentation. You're kept informed without being pulled into every technical decision.

03

Handoff & Support

Documented systems, trained staff, a working operation. We stay available for questions. The business runs without us.


Built for Canadian brands scaling through complexity

ScaleOps is an operations consulting firm focused on Canadian product brands between $1M and $20M. We work across Shopify, Zoho, Extensiv, and custom integrations — hands-on implementation, not theory.

50+
Brands Served
98%
Project Completion Rate
$20M+
Client Revenue Managed
5+
Years E-Commerce Ops
Our Process →

Ready to fix your operations?

Book a free 30-minute discovery call. We'll tell you exactly what needs to change.

Book a Free Call
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