Fractional COO
Senior operations leadership for Canadian product brands — without the full-time cost.
We embed as your operational lead, owning the strategy, systems, vendor relationships, and team oversight that founders should not be managing themselves. COO-level execution at a fraction of the cost — with the Canadian product brand experience to hit the ground running from day one.
Book a Free Discovery Call
What the First 90 Days Looks Like
Every Fractional COO engagement starts with the same 90-day foundation. You know exactly what is happening and what changes at each stage.
Days 1 to 30: Operations Audit
We interview every key team member, map every operational process, audit your tech stack, and review all vendor relationships. At the end of month one, you receive a full ops audit report and a prioritized action plan. No guessing about where to start and no wasted momentum in the first 30 days.
Days 31 to 60: Fix and Build
We address your most critical operational gaps while building the systems that will hold at 2x your current volume. Vendor relationships reviewed and renegotiated where needed. Team structure assessed. Quick-win processes documented and deployed. The foundation goes in before the next growth push hits.
Days 61 to 90: Rhythm and Reporting
Weekly ops cadence established. KPI dashboard live and in front of leadership. Your team operating with clarity on who owns what, what the priorities are, and how to escalate. You step back from day-to-day operations — with full visibility through regular reporting — and focus on the business instead of running it.
What We Own
Embedded operations leadership working alongside your team. We are accountable for outcomes, not just recommendations.
Operations Strategy and Roadmap
A clear operational roadmap tied directly to your revenue targets. Priorities set, resources allocated, timelines defined, and milestones tracked week over week. Operations aligned to where the business is going — not just reacting to where it currently is.
Vendor and 3PL Management
We own every external relationship: fulfillment partners, carriers, suppliers, and technology vendors. SLAs tracked, issues escalated before they reach customers, contracts negotiated, and performance held to the standard your business needs to grow.
Team Structure and Hiring
Role definitions, hiring briefs, onboarding frameworks, and day-to-day team oversight. You get a functioning operations department with clear ownership at every level — not a team that escalates every decision back to the founder.
KPI Dashboard and Board Reporting
Weekly operational metrics and monthly board-ready reporting. Investors and co-founders get real visibility without anyone chasing data across five tools. The ops narrative handled at the leadership level so you show up to board meetings prepared.
Systems and Tech Stack Oversight
Audit your current tools, eliminate duplication, fill genuine gaps, and ensure every system integrates correctly. An ops tech stack that reduces your team’s workload and gives you reliable data — instead of adding to the noise.
Scale Planning and Capacity Modeling
Operational roadmap for your next growth milestone. Headcount model, capacity thresholds, supplier contingencies, and infrastructure decisions made before you hit the ceiling — not after hitting it starts to cost you customers and margin.
Who This Is For
Founders running operations themselves
You are doing COO work and CEO work at the same time. That stops scaling around $3M in revenue. A Fractional COO takes the operational load off your plate so you can focus on growth, product, and partnerships — instead of getting pulled into daily ops fires.
Brands between operational leaders
Your ops lead left, you are in a transition period, or you are not yet ready to commit to a full-time executive hire. You need COO-level coverage that starts immediately — without a 90-day recruiting process while operations drift and problems compound.
Investor-backed brands needing board reporting
You have investors expecting operational visibility and accountability. A Fractional COO builds the reporting infrastructure, manages the ops narrative at board level, and gives your investors confidence that operations are being run properly.
Ready to add senior ops leadership to your team?
Book a free 30-minute call. We will assess your operational gaps and outline exactly what a Fractional COO engagement looks like for your business.